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Shopclues

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Shopclues
Nnt Rwt@nntrwt
Jun 27, 2013 05:08 PM, 1783 Views
Refund policy and customer care s**ks!!

With reference to order id  3687171, 3689601.I bought this product on 25 of May 2013 and still didn’t got the refund as the order is cancelled by the seller. I want to warn all the prospective buyers that the refund policy is very painful. They claim to refund the money within 2 weeks but they take their usual time( i.e. 1 month like a government) and if you don’t remind them continuously and they might not refund the money.


The customer care on an average takes 15 minutes to pick up the call and the story doesn’t end here he might put you on hold again for finding the answers of your queries(in my case about 15 minutes more).


My advice to all the prospective buyer, only go for Jaw Dropping deal (at your own risk too),


and never buy anything more than Rs 2000 as you might end up losing your money.

(0)
Dear Customer,We regret the inconvenience caused to you. ShopClues is now associated with Mouthshut.com to offer you a better shopping experience. We hope that your concern has been addressed. If not, please respond to us with details within the next 7 days.Happy Shopping!Best Regards, Customer Support Team ShopClues.com
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