I do very frequent online shopping. till now I ordered 4 times from Rediff shopping {order nos-8256271(1), 8256271(2), 7652667, 7475012}. Every time they sent me totally different, fake products. Their customer care is horrible & they are totally moron peoples. 1st it is very difficult to contact them by phone. if by luck & after long wait if at all you get chance to speak to them, they will speak total lie to you & will give false assurance.
If you ask them to let you speak to senior executive then they will reply as senior person will give you callback. but he will never call you back. Regarding email support- if you send them 10 mail then they will reply to your 1 mail & that to with totally irrelevant answer. Overall I lost my money in these four orders fully. This is daylight robbery, cheating of common man by Rediff people & should be stopped at any cost.