I am a regular online shopper and buy products from various online sites. I would like to share my recent bitter experience with you shopping on Rediff.
Details of Order# 7745933
Item Description Qty. Price
sony ericsson Super Bass Earphone 3.5mm Jack 1 370.00
Micro USB Travel Charger Samsung Galaxy S2 SII S3 1 245.00
Shipping & Handling: Rs.50.00
Total: Rs.665.00
The above final bill is from my mail that Rediff sent after my purchase. Please see the first product is Sony ericsson super bass Earphone for Rs.370/- After around 5 days I received both the products. I was shocked to find that a very cheap china headset UBON was sent to me. I immediately contacted Rediff to which they said that you should contact the vendor. I replied that my contract was with Rediff and I had bought the product under faith that rediff was sourcing these produts. Rediff refused to address my issue instead replied that the product delivered is the product ordered. As for the product its such low quality. My local vendor was selling Samsung original headset for 250/- while I have paid rs 370/- plus postage for a cheap headset.
Now please notice the second item is Charger for S2, S3.
What I received was a charger for S which is currently not sold in the market. In fact the vendor simply sold off an outdated product to me.
I caution all [potential shoppers to be alert while shopping on rediff as there is no buyer protection which is clearly exploited by , many unscrupulous vendors.
Thanks,
jr