I had bought 1 hooded jacket from rediff shopping and they had send me some different color which i didn’t like it and after that i had called rediff about that they told me that courier that jacket back to us.and i told them that was your mistake but they told me that sir if you want you need to do that.after this more things had happen with them and after that i told them i didn’t require your product refund my money they told sir within 20 days will going to release your payment but today is 4-2-2014 and i was still didn’t receive anything from rediff and their customer service is also worst than ever .kindly request you people do not buy anything from rediff and thats the reason why google did not trust rediff. I want to share some mails send by rediff.
Greetings from rediff.com
We are sorry to note that the item that you have purchased through the order no 8866554 is found different. This is a very rare and unfortunate case and we apologize for the same.
We request you to kindly send the item back to our seller within 7 working days mentioning the order number on the packet.
• items are to be returned with all accessories and original packaging.
• careful attention is to be given with the packing of the product to avoid damage during transit.
Kindly do note: the above two points are to be strictly adhered to so that the sellers may process with a replacement.
My mail
See i am not responsible for all this about the product change by our vendors.
So i am not going to this favor we have lots of work other than that, thats why we purchase through online.
Kindly do favor for your customer, otherwise this is going to my last shopping in rediff and wanns tell my friends and relatives also not to shop in rediff.
Regards,
Irfan.a
Dear irfan,
Greetings from rediff.com
With reference to your mail, we would like to inform you that as per our return / replacement policy you have to first send the product back to our seller so that we can proceed further with replacement or refund.
Further we request you to kindly send the product back to our seller and forward us the scan copy of the courier receipt for further assistance. Please be assured that courier charges will be refunded back to you.
My mail
See brother you had send me some different color 1st of all and before buying i had spoke to our representative and he told me that what you choose you will get that only.
Your vendor had made mistakes so tell what you do for your customer and i don’t have time to send that since i am not responsible for that.
Now show how much customer is important for you
See i had spoke to your vendor he told me that person will going to come at your house with refund cheque at that time you handover that jacket to that person.
Otherwise give me your higher officials e-mail id will going to co-ordinate with them.