I have ordered a Usha Sewing Machine, Dream Stitch on 14th December, 2014 at Rediff Shopping and have received the same on 21st December 2014 from CPR Distributors Pvt Ltd. with proper packaging and in good condition.
I have read the other reviews and was worried a bit earlier, and tried to contact the customer support. No one received my calls hence I mailed them which they replied (I think its auto-generated) that I will be receiving the item withing 5-7 day.
When I received the courier tracking number, I called up the courier people (delivery) and the promptly replied that I will be receiving on specified date. I also received a call from USHA and they send me the support guy for demo.
Thanks Rediff for all. Also I would like you people to gear up you customer support team and the call center peoples. At least there should be someone to handle the customer queries.
Regards,
S. Guha.