I had ordered a folding table from Rediff, as it was the only online site that had this product. 3 weeks later, a vendor/delivery guy calls up asking my location and informing me he will be there in half an hour. The half an hour has stretched to a month.
I called back many times on the same number, and every time some idiot will pick up and feign ignorance and CUT the phone in the middle of the conversation.
Suddenly a few days back I received a SMS informing that the order is cancelled and that my money is returned. When I checked online the order had indeed been cancelled, but no money returned. I have just filed a case with the NCDRC and am going to take these jokers to task.
The same day I have placed 3 orders with Flipkart - and have to say they have excellent service!