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Shoppingdiatimes

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Shoppingdiatimes
Amit Ajmera@SimplyAmit
Aug 23, 2013 01:01 PM, 999 Views
(Updated Aug 23, 2013)
Not Received The Order!

I ordered the LG nexus 4 ( Black) on 10th Aug , 2013 , order number is 3002585854. and delivery date was on 20th Aug, 2013. But still I  have not received my order. I have checked and spoken so many times with indiatimes shopping customer care, and received false information every time.


Before 20th Aug, I have put the request for urgent delivery and they promised me to deliver before 20th august. But when I did not received my order on 20th Aug, 2013, I called customer care to know my order status, then I came to know that order had not been shipped yet due to some shipping problem and  then I registered complain against it ( complain number is 1043145).


I received a call from indiatimes shopping to resolve the complaint and I have been informed that order is out of stock and it will be shipped by 24th Aug, 2013. But today again I called customer care to check exact status of my order, then they are saying they cannot commit when the order will be delivered.


Order is out of stock and they are not able to procure the new phone set, so they are not able to commit, when exactly order will be dispatched. I am not sure when I will get my phone.


This is a first time experience with online shopping with Indiatimes, and I am totally frustrated and also I am not sure when I will get my order. I will not recommend to any one to go for Indiatimes shopping. Some time they are having best buy option but they are very pathetic towards delivery and shipment of the order.

(0)
Dear Amit,We don’t like to see our customers upset and inconvenienced as we always strive to create a positive customer experience .We will intimate our team to carry out the proceedings on priority bass,so that resolution could be provided to you very soon.
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