Your review is Submitted Successfully. ×

Shoppingdiatimes

0 Followers
1.4

Summary

Shoppingdiatimes
Anuj Setia@anujsetia
Apr 25, 2013 10:19 PM, 856 Views
Will my order be delivered?

My name is Anuj Setia & I ordered a Sony Xperia Ion Black on 16th April, 2013. My order Id was 3002219068 & I got a delivery date of 29th April, 2013.


On 19th I got a call from a customer care executive that currently the phone in Black Color is unavailable. He offered that instead of Black I should order Black & red Colour. I agreed & he promised that I will get the product in next 7 days.


So I went ahead & bought extra accessories for this mobile. Today its 25th & still the product is not shipped & to add to my misery, the Black & red model is also shown out of stock now..


Please tell me whether my mobile will be delivered & if yes, when.. Otherwise cancel my order & refund my money back..I am moving to another city in 1st week of may & wont be able to receive phone after that....

(4)
Dear Anuj,We don’t like to see our customers upset and inconvenienced as we always strive to create a positive customer experience .We will intimate our team to carry out the proceedings on priority bass,so that impeccable resolution could be provided to you very soon.
VIEW MORE
Please fill in a comment to justify your rating for this review.
Post
Question & Answer