I had ordered "B981080 - Philips Food Processor - HL1659" from India times Shopping, my order ID - 3002991264 on 22nd Jan 2014.It was supposed to be delivered to me by 1st Feb 2014.
Website is showing Item in stock and will be delivered in 6-8 days. I waited till 1st Feb 2014(11 days), order is not dispatched. I made a call to customer care and inquired and logged a complaint(complaint no- 1264929).
On 3rd Feb Person on customer care ensures delivery in 24 hrs. & the next day on 4th Feb 2014, the person at customer care informed me that the stock is not available. Hence, they are cancelling the order and they will reimburse my money within 5 working days. But they will not reimburse my credit card interest.
Waiting for a positive response immediately.