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Shoppingdiatimes

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Summary

Shoppingdiatimes
Vikash Mittal@vikash_mittal
Sep 26, 2013 07:21 PM, 1274 Views
No proper customer support and lure by false schem

They just lure customers by good schemes, and once order placed, their item is out of stock.


I do not understand, why do they book order it item is not in stock. If they have limited pieces, orders can be restricted to pieces available. Everything is online.


I have ordered a Mobile on 15, and waited till shipment date of 25th. After that on inquiry I was informed that Product is out of stock and they offered me a cheaper mobile in its place, which obviously anyone would reject. Then, they cancelled the order, and now I guess 10-15 days would take for their refund process.


Why should they verify that item is in stock or not, only after I enquirer. Meantime, my funds and time is blocked. I cannot go for outright purchase also.


I suggest do not go for it, unless you have lot of time and money to be blocked.


My Order Number is 3002671173 dated 15th Sept and complaint 1096750.


I do not have time, else if we go to consumer court, they definitely would have to pay for such kind of offers and services offered. Time is there up to 2 yrs for filing complaint, and will see and try to do it. So they will at least take care when dealing with others.

(2)
Dear Mr. Mittal,We really regret for the inconvenience you have faced, as the order stands canceled at this juncture so refund will credit in your a/c very soon but please do not consider it as a yardstick to evaluate our service,we assure you that in future their will be no such ambiguities.
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