I had ordered a Whirlpool refrigerator on 11/3/13 at website shopping.indiatimes.com. I had also made the payment for it on same day. They promised to deliver it by 30/3/13 but till 27/3/13, I had not received any communication from them regarding shipment of the product.
Then I called customer care on 27/3/13, they said they had reported a case no 769047. But after making repeated calls to the customer care from 27/3/13 on wards, I was informed (on 2/4/13) that the required product was discontinued, and assured me to deliver other refrigerator of same company within 4-6 days.
Today 6/4/13, I am still waiting for my product shipment details. Please help me out in this matter.
Details of the order are-
Name of the vendor/online site: shopping.indiatimes.com
Order number : 3002098854
Compliant Number which was given by them : 769047
Order placed date: 11th March 2013
Bhupesh Singla