I bought product (order number 3001625840) from Indiatimes, After payment they are telling that your order is cancelled because they have not recieved the payment. I raised complaint 534596 and they told me to send bankstatement & CCAvenue conformation at itsbackend@indiatimes.com. I have done the same and continuously following from past one month 15 days.
In that duration they close my complaint two times without conformation from me, For safer side I told CCAvenue to send conformation directly from there side and they have done the same. On Saturday 15Dec again they closed the ticket saying they don’t recieve the payment.I don’t know how they will believe that they have recieved the payment.I was crying from past 1.5 months. Today I called them again and there costomercare person again raise complaint 578466 saying we can not reopen the ticket and I have to wait again till 26 December. I want to suggest everyone that don’t shop from Indiatimes as I don’t want anybody to face the same issue. I thought I will never get my refund but I want to fight till they straightaway say that they will not refund the money.