These guys Fers and Aoles. Here is why:
Case Id. 415378
Order No:3001463915Sub-order No:00001Issue Type:ComplaintSub-Issue Type:Non Delivery - TIL LogisticsProblem Area:Shipment Not Done In SlaResolution Date:Oct 11, 2012Case Status:Case ClosedCase Creation Date:Sep 23, 2012 11:51 AM
Description:shipment not done in sla.
Remark 1: Can someone Please respond? Sep 24, 2012 5:53 PM
Remark 2: I have called up your support and been put on hold for the last 10 minutes. Wonderful Sep 25, 2012 1:35 PM
Remark 3: After 20 minutes of putting on hold, Mr Ashish conveniently disconnected the call. Let me call them again. Sep 25, 2012 1:52 PM
Remark 4: Again no one picking up the call and mr Ashish was telling me that they face network problems when they try to reach me. Sep 25, 2012 1:57 PM
Remark 5: No reply as of yet. Yesterday also I had called and was assured a call back within 24 hours. Where is the call? I had even shared my Alternate contact number. How come all my numbers are unreachable to you? Something fishy going on in here. Sep 27, 2012 12:12 PM
Remark 6: I am assured again that someone will call me by 2pm. I don’t why I placed my order with them. Sep 28, 2012 10:31 AM
Remark 7: I just spoke to the supervisor, and finally here are the options:
Ship the product within 24 hours
Or cancel and process the refund and rest assured none in my network is ever going to place an order with such a fraudulent company. Sep 28, 2012 10:43 AM
Remark 8: Its 3:15 pm now, no one has called me yet. Sep 28, 2012 3:19 PM
Remark 9: Again a assurance that I’ll get a callback after 4 pm. Amazingly shameless fellows. Sep 28, 2012 3:28 PM
Remark 10: Please cancel my order and return my money. Sep 28, 2012 3:29 PM
Remark 11: What a pleasant surprise, I got a prompt call the moment I cancelled my order. These guys are shameless fellows. Fraud Sep 28, 2012 6:40 PM