I have placed order for Nokia 105 mobile phone via order 3002472428 on 30th June 2013. I received parcel from Safex courier on July 5. The parcel looked good in condition.After opening the Nokia cartoon box seal., I found Inside there was no mobile and charger. Only manual kept inside the box. I got shocked and contacted the indiatimes. They told they will send the product soon and asked to send the photos of the parcel. I have sent the photos on the same day and lodged complaint. My case id is 962064. The expected resolution date of the case was July 18 2013. But even after 3 months it is not yet resolved. I have enclosed the the screen shot of case status. The cost of of phone is 850 rupees, but I have spent more than 200 rupees for telephone regarding case. My case position is still pending.
They are not interested to solve the case.
I hope it is better to purchase mobiles from Chor bazaar instead of India times. I already having problem with return money regarding food processor. After three months they returned the money. But due to greedy I have purchased mobiles from them again (They are having 15% discount. 5% higher than other sites. and get this horrible experience. I have attached screenshot of evidence of their response.