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Shoppingdiatimes

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Shoppingdiatimes
Manoj Kumar@manojkumarvaddi
Apr 29, 2013 05:18 PM, 758 Views
Lumia 620 still waiting no product no refund

I have ordered lumia 620 fro Indiatimes on 12th april the  ex pec t e d delivery date is 26th.on 20Aprl costumer care  executive called and informed that bluetoth headset(Nokia BH112) which is providing free with this mobile is not in stock so we are going to give you another one(Nokia BH111). on 22nd they cancelled that order and placed another order which is showing expected delivery date as May 9. then I have cancelled my order but it showed NO REFUND, again they placed order then I requested for cancellation finally on 24th they cancelled my order then order status updated to REFUND IN PROCESS but payment is not made yet. When ever I called them the will say Your request in process it may take 5-10 working days


so my advice is don’t buy any thing from indiatimes it is fraudulent


my Order No.: 3002246162


Order No.: 3002209455


Order No.: 3002240457

(1)
Dear Manoj,What’s happened to you is unacceptable and against our company policy but please take this scenario as an exception and not as a yardstick to evaluate our customer service, at this juncture your order stands canceled thus refund will credit in your a/c in 5-10 working days and we will make sure that in future their will be no such ambiguities ,as we always endeavor to provide best services to our privileged customers.
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