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Nilkamal Laskar@nilkamallaskar

Dec 13, 2013 05:34 PM, 5860 Views

Misleads customers by giving wrong information

I purchased Vinod Non Stick 32Cm Deep Frypan With Lid 4Mm. Order no. 3002877445.

It’s showing in the advertisement picture as Glass Lid. And even in the Vinod website(https://vinodcookware.com/index.php/zest-nonstick/zest/4mm-deep-frypan-with-lid2013-10-29-10-49-04-detail) under the specification, it’s mentioned as Tempered Glass Lid with Steam Release Vents.

I received the pan delivered an hour ago. However, the Lid is not glass lid. It’s steel. I don’t want steel lid. Either I need a glass lid or the entire product needs to be taken back. I want my money back.

Indiatimes and Vinod is making fool of people by providing wrong information and misleading advertisement picture. I’ll not purchase anything again from indiatimes shopping. It’s the worst experience ever with online shopping.

Regards

Nil Kamal.

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Brand Response

TimesInternet

Dec 14, 2013 10:41 AM

Hi Mr. Laskar,We regret the inconvenience caused to you. We would like to inform that your concern is already with our escalation desk. Once they receive any update they will get back to you.