I bought Google Nexus 7 on Shopyourworld on 1st December...I got an instant reply that my order was confirmed and phone would reach me within next 2 weeks...so my wait started. I checked the order status after a week which still showed the package at origin site and there was no progress. So called SYW (ShopYour World) customer care....which took at least 10 calls to reach them.
( As if they had hundreds of customers and all their service representatives were busy attending them....though my order id was just 1196). Somehow I reached SYW CC (Customer Care). CC told me that the order was confirmed and it would reach me by 21st December. So I though why not wait for 2 weeks more. I checked order status on 11th December but still the package was at origin site.
I called again to CC who told me that the product was out of stock and it would take more 6 weeks it to be delivered. After listening to him I told him to cancel the order. He sent me an email for order cancellation I replied back with cancellation confirmation.
As per SYW email money should have been credited to my a/c by 26th December which I am still waiting and waiting. Now they have stopped replying to my emails and answering my phone calls. I do not know what to do as my hard earned 20758 rupees are at stake.
I will advise all those thinking of buying from SYW please please do not purchase anything from them if you want to save your sleep and money.
Sachin
Cheated customer.