First of all I’m not sure if it’s the same place that I’m talking about bcos the location is in B’lore, not Chennai. So it’s in blore, then this is applicable.Everyone has their own opinion. Usually I have note that people who have got a good job done, seldom will take time to write positive reviews.
As they say "Thali ek haath se nahi bhajti". So I’m sure there must be issues with either ends. I read some really good reviews but also some nasty people’s reviews, who have not even identified themselves!