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Summary

Siemens iQ300 Front Loading Automatic Washing Machine
Saritha Vilas Nair@sarisoman2002
Jul 26, 2017 08:46 AM, 43541 Views
Agony with Siemens

(Hi)story of my Siemens washing machine.Bought in 2013 for 40k INR which is at least 30% more than any other brands(price I assume we pay for German engineering!). This machine broke down within 4 years and had the pleasure of interacting with Siemens and Bosch service team. Service engineer visited and gave a list of parts to be replaced and promised would be back in a week.


Week turned to more than a month and after multiple follow ups, unanswered calls, escalations, false promises we did have the privilege of an engineer visit. But more surprises awaited, as he believes the issue is something other than originally diagnosed and more parts are needed and overall would cost about 30k+ INR! His answer to why such a short life is  "Madam, these machines are not suited for our water and they have lot of such issues".


In short Siemens machines are expensive, short lifespan and coupled with an unresponsive and incompetent service network isn’t advisable at least in India.

(1)
Dear Sir,We regret the inconvenience caused. Please share your complaint number, contact and location details here or write to us on service.in@siemens-home.com or contact us on 1800 209 1850 so that the issue can be looked into on an urgent basis.With Regards,Siemens Home Appliances Team
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