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Siemens WM-2001SL

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Siemens WM-2001SL
Anil Mehta@mehtaa
Aug 23, 2003 09:38 AM, 19400 Views
(Updated Aug 23, 2003)
Wrong commitment

When the time came to buy a washing machine we decided to go for the best and despite the siemens WM2001 sl being very expensive ( Rs 28000/=) we went for it since to us a German machine meant quality and no false promises.


Not a single dealer we visited ( & we visited five dealers in all) were interested in selling the product. I had gone to dealers in Lajpat Nagar, Janak Puri, Green Park, Laxmi Nagar but they all wanted to push the IFB Bosch product to you.


I was really surprised if they were siemens dealers at all. We finally did buy our machine from a dealer by the name of Arvee Electronics at Lajpat nagar.


Since we are a small family of three and the WM2001SL rated at 5.2 kg would have sufficed for our need ( or so we thought). The machine was installed by the company representative and he gave us a demo of sorts which was not of much help. Only when I went through the manual did I realise that it was meant to accept clothes upto 2 kg of the normal wearing variety. What about the 5 kg capacity mentioned on the brochure I have no answer and any call to the Company service Centre did not result in any reply since the lady who took your message said someone will get back but I am still waiting since the last 15 days. On using the machine we found the machine to be quiet and only during the spin cycle it gave a shrill sound . The wash quality is good though it takes approx 2 hrs to do a single load. But 2 kg is hardly a load which one can wash at one go and then wait to put the next load after two hours.One bed cover can be as much as 2 kg.


I am happy with the wash quality but now I feel probably the dealers were trying to correctly and politely give me a correct suggestion and I should have listened to in the first place.

(2)
Dear mehtaa,We have recently tied up with Mouthshut and we hope that your issue has been resolved. For any queries in future you can email us at service.in@siemens-home.com or contact us on 1800-209-1850.With Regards,Siemens Home Appliances Team
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