Your review is Submitted Successfully. ×

Siemens WM14S790GC

0 Followers
1.9

Summary

Siemens WM14S790GC
K S Sridhar@autouser
Aug 11, 2014 03:17 PM, 29552 Views
Stay away from Siemens WM14S790GC

I bought Siemens Washing Machine, WM14S790GC, on Dec. 9, 2011 from Siemen’s Preferred Dealer, D J Appliances, Mumbai 400054 for Rs 56, 000. A price much higher than the competitive machines in the market. On the hope that Siemens will be superior to others. Alas, my hopes were entirely belied. Within just 2 1/2 years of buying(and just outside of warranty period of 2 years), the machine has conked off, showing error code F 57. A technician came home and made a cursory examination to say that the Motor Module needs to be replaced at a cost of Rs 9940/- plus visit charges of Rs 800/-.


After 10 days and several mails/phone calls to Siemens Customer Service about the unconscionably high charges and early repair requirement, their technician came and replaced the part. He gave me a princely discount of 25% on the part, but still the damages came to well over Rs 8000/-.


Don’t go on the assumption that a pricey machine from an MNC is better suited to you. They are probably a lot worse than a much more reasonably priced Indian or for that matter a Korean appliance. And stay away from Siemens washing machines!

(3)
Dear autouser,We have recently tied up with Mouthshut and we hope that your complaint has been resolved. For any queries in future you can email us at service.in@siemens-home.com or contact us on 1800-209-1850.With Regards,Siemens Home Appliances Team
Please fill in a comment to justify your rating for this review.
Post
Question & Answer