We I have paid for Tata indicom and so I can compare the initial response of these two service providers. Sify is one of the best, thats what I can say. I called up the sify guys and they came to my house the very same day. They installed a router in my house and the net was up and running within 30 min. Initially I had subscribed for the Rs 980/ 256 Kbps (night 10 - 8am free, day limit of 150 Mb). I was pretty suprised to see that the speen was very good. I used to play onlie radio the whole day.
End of the month Sify guy will come to your house and collect the amount for renewal - this is simply great. Once I was out and so they renewed my connection and informed me that they will be back the next day for payment. I have changed my connection now. I am using 256 Kbps pure unlimited (Rs 1120 is the total cost). I feel that this is great.
SERVICE: Superb, thats what I can say. My net was down one day, I called them up at 11 Pm at night and the service guy politely lodged my complain, but guess what was my greatest suprise? Next day at sharp 10 Am Sify tech guy turns up to rectify my problem. Even though it took him 2 days to rectify the problem, I was satisfied that they sent a tech guy to help me so soon and he did try to rectify the problem.
All and all. I will recoment this service to all. PS: I checked the net speed online and I am glad to inform that it was shown as 247 Kbps (just a little short of the provlaimed).