I first started buying books from this website. The delivery is promt and I have remained a happy customer till date, so much so that I want to share my experience with all of you. Even in case of cancellations, the website may have delayed but never defaulted. Till date I have bought books, and movies mostly, and have sent mithais across the country as well. My most expensive buy had been an Apple ipod Shuffle till date, and I was reassured with its promt delivery, in excellent condition.
As for the worst aspect of this website, I can only say that I wish they hasten in informing their customers in case of a product is out of stock.
But given that, this website is definetely one of the better webmalls in terms of the website, the service and the delivery of products.
As for more more expensive items, I have always remained sceptical of buying say, a washing machine or a microwave from webmalls, and I do retain that opinion today as well.