We have 3 activas and one Honda Shine Bike. We were going regularly to silicon honda for services from past 4 years(at Ganesh Bhavan – Near Bull Temple Road). But from last 1 year, I guess some things have really changed. Last Month when I gave my Bike for service, they charged me for Oil change, and the same day I Had been to Shell Petrol Bunk to get petrol filled and the service person said some oil strains on the engine and better to check the same. So I asked them to check the oil level and they said oil is not been put, they had just put some oil on the engine to look like they have added oil. I was very upset I went back to silicon service center I spoke to Service advisor Anand, he opened up and saw that the oil wasn’t there. Then He blasted one of his mechanic and he put the oil in front of me. I was thinking it might be the mechanic who missed it and left it. But later I came to know that all of them at this service center are grouped up to do this. They charge for Oil change every service and they put oil every alternate service. Since we could have enrolled in the program which they have - AMC, we need to give the vehicle for service every 2 months. So they used to charge every 2 months for Oil but they used put oil once in 4 months. I was very upset and I called in Manager Guru Mahesh and said the same to him, but no reaction from him also.
So Friends if at you are u going to silicon again, please verify the oil change or any other parts like Brake Shoes etc from outside after the service is done. I have decided for all the 4 vehicles at my house I will be going to other service centers. So watch out.I have proof documented if needed you can call me at 9686664215.