Simplilearn is working closely with MouthShut.com to enhance customer satisfaction.
Simplilearn provides quite a lot of learning materials in addition to the self-learning recorded classes and the live online classes, which when taken together is a great value. It covers a wide gamut of material and sample tests for both IASSC and ASQ certification BOK, so if you’re looking to certify with either of those organizations this is great practice material.
The courses do require self-driven learning and study to be the most effective, which is not immediately clear when first starting. Live courses are best taken by reading up on the material and pre-recorded classes ahead of time so a more thorough understanding can be gained. With the live classes the pace can be slowed due to people not reading or studying ahead of time, which can be frustrating though it can also provide some new insights.
From a technical side the process was very well executed, baring the rare internet connectivity issues, which was understandable given the COVID19 situation globally. The customer service was very quick to respond to inquiries and test project submission.