I’m deeply disappointed, especially after the latest updates.
The audio is totally unacceptable: it’s static, white noise on every recording, sounding robotic and in every way distorted, buzzing, wheezing, glitchy, broken, tunnel/cave effect, volume spikes to max uncontrollably, or it doesn’t register your vocals at all and/or the voice is muffled (sounds like trying to sing from six feet under), no matter how you adjust your vocals before saving, it comes out heavily auto-tuned and with a huge reverb or almost completely dry or then just DISTORTED.
The cache gets LOADED over just opening the app, which was never the case before, app crashing and freezing over nothing all the time, notifications of a network problem, I have a stable connection, and none of the issues appear on any other app, only Smule!
Their so-called customer support is a waste of time, has always been if you are filing a complaint!
They actually try to put the blame on their customers and also escape their responsibility of admitting that they have made a mistake! But that is pretty much what they do, always! Only if you report a spam or a scam or something obvious, it works. But those don’t need a lot of interaction with them. But as far as the "development" of the app, They never listen to their customers, especially android users, they treat them really BAD, they don’t care.
They are really losing it after every update! I use to love this app, now it’s not even possible to use it for me due to severe issues prior stated here, I hate the audio changes the most!
However the changes on the layout have also been destructive, none user-friendly at all! BTW, seen a lot of complaints about Smule ripping off people’s money without permission...
My advice, never subscribe to a VIP through play store, I’ve always bought my VIP through their website smule.com, I recommend it for all (if you really want to pay for it at its current state..) on their sites the price is same for everyone, and you won’t end up paying double even if you would use both platforms android and iPhone.
Anyways, I canceled my VIP, I don’t want to finance their crazy experiments anymore!
Really breaks my heart that Smule destroyed it all for so many loyal customers! I never had any problems paying for it as long as the app and interface worked properly, now unfortunately it is really not worth it!