I came for the health check up of my wife through ICICI Lombard.
My experience is as under
The hospital staff kept on arguing that sonography and mammography is same and since sonoghraphy has been done so mammography is not needed.
When I insisted that mammography is different, then they said it is not included in your package.
When I asked if breakfast is included in the package, they said it is not included.
When I informed these two issues to ICICI LoMbard, then Soni Hospital staff agreed to do mammography .
They also asked sir, if you would like to have coffee or juice and I refused for both saying that I can afford coffee or juice, you were supposed to provide breakfast as part of this package which you have not provided.
Why am I writing this? It is not about one mammography test or a 50 rupee breakfast, rather it is to tell people , how the hospital staff tries to befool people. For saving 50 rupees, they are telling lie, how much scope is there with a hospital to befool people for several thousands or lakhs .......