I have been one of the unfortunate Customers who have been suffering at the hands of Skoda for the Pat One Year
I had purchased a **Skoda Fabia Elegance 1.4 MPI **around one year back, and within 10 days of the Purchase, the Engine had started Stalling. I had immediately complained to the Skoda Customer Care, as the Engine has stalled more than 10 times on the highway, and poses a great threat of physical injuries to me and my family. Inspite of repeated complaints to Skoda for the past one Year, there has been NO Action from them. Their Customer Service to describe in one word is ’pathetic’.
The Skoda technical people have inspected the Vehicle more than 10 times in the past one Year and assured me that the problem is rectified, but the Engine has Stalled every single time after their inspection. This car has caused me more mental tension and risk of serious injury, instead of any driving pleasure, and that too with one of their premium models. Skoda Customer care is the most pathetic and third rate I have ever seen, they really take their Customers for a ride . I have never seen such poor service from any other Car Manufacturer. Buying a Skoda product is reaaly the worst mistake of my life