I am having Skoda Fabia diesel vehicle. The engine is three cylinder and very noisy .The music system is very obsolete and without remote control operation. The Air conditioners is without automatic temperature control. The best feature is only very good body building but the customers will not prefer a vehicle like army tank but have other good features also.Skoda has not taken proper care in selecting dealers in the past . One of them Numere, was caught replacing original parts with a duplicate ones and Autograph Cars dealership was cancelled due to many sales and service complaints .
Autograph Enterprises was also asked by the consumer court to refund the amount to the customer.The spare parts are mostly imported and very costly and the service providers never miss an opportunity to mint money from the customers. In spite of this, there is delay in the poor and costly service without satisfaction. The helpline of skoda is the worst I have come across and seldom help.
Skoda , once sell the vehicle never bother about the interest of the customers and leave them to the mercy of their dealers and service providers. No doubt there is no desired target of sale of their vehicles and the management find scapegoats in the marketing department by demoting some of them without realising that they are not sole responsible for the low sale as there are many other factors responsible amongst the one of them is lack of customers satisfaction and confidence.I repent my decision of opting for skoda and will never think for skoda vehicle again.
The people should not go by the media and other journals review of the vehicles and instead should ask the customers frank opinion about the vehicles they intend to buy with their hard earned money.