It was a dream car. I was so excited to finally get my hand on the Superb, after waiting for so long. And initially it lived up to its expectations. It rode smoothly, was full of features, and everything I was expecting it to be. Then reality struck. One day while I was driving the car on the highway, enroute to Lucknow, the car suddenly stopped !! Can you imagine a Rs. 22 lac car, which is just 6 month old, stopping.
And the way it stopped was also extremely dangerous. I was speeding on the highway, and all of a sudden the gears are jammed and the car is out of control. I was lucky that it was early in the morning and there was no traffic, or else I would not have lived to tell the tale. And then the ordeal started. I was initially not so angry. There might have been some issues. But the response of the Skoda officials made me realize that the company is not geared towards listening to its customers.
I researched the net, and It seems that it was a common problem !!! there were atleast 3 more cars that had suffered the same fate before me. I mean exactly the same fate. It also means that the company knew the car has a defect and a potentially fatal defect at that. And the company chose to do nothing about it is so galling. My life means nothing to them.
And now all they are saying that we will extend your warranty by six months and we are sorry. I am not risking my life by getting into that car again. I hope this forum enlightens some more perspective customers. And if you are already a Skoda customer, may luck be on your side and god help you.