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Snapdeal

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Snapdeal
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Vinod Garg@vinod12556
Mar 11, 2012 09:01 PM, 3378 Views
Apathetic company

Order Id 376343374 placed on 22 Feb, 2012 product ordered was Johareez. Amethyst & Blue Topaz Silver Bracelet. Wrong product was delivered, reverse pick up was arranged, receipt at Snapdeal yet to be confirmed,


no news yet as to when to expect the ordered product, no response to mails being sent on help@snapdeal.com. Payment obviously made and now their keeping quiet is a cause for concern and disturbing to say the


least.


Faith and trust is getting eroded despite all the tall claims made by them. Awaiting company’s response and more importantly the ordered product for which payment has been made or else they should return the money to settle the dispute now.


I am fed up with them now.

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snapdeal
Hi Vinod, we are really very sorry for all this confusion. We had received the product on 5th March and had initiated the request for the refund, the very same day. As this is a COD transaction, the refund will be made via cheque that will be delivered to you within 7-10 working days, from the day of receipt of the product. Also we have mailed a request to our finance team to facilitate the process of refund without further delays. Sorry once again.Update on your Issue: Issue Resolved Hi Vinod, once again we want to take the opportunity to apologize for all the trouble you had to go through. You must have received your refund. Hope we were able to offer appropriate resolution. For any further queries, do let us know. We would love to help you.
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