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Snapdeal

gurjot @gurjotsingh

Mar 09, 2012 12:53 AM, 4112 Views

Snapdeal

I ordered sunglasses from this website about 6 months back and I paid in advance. Neither the product was delivered, nor the money was refunded.

They have a pathetic customer care. After repeated calls and mails to company, their representative Mr. Patil called me up and said that my money shall be refunded soon.

But I am still waiting and cant find Mr Patil anywhere.

People for GOD sake, please DO NOT buy anything from this website.

They are just thugs and looters.

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Brand Response

snapdeal

Mar 09, 2012 (Updated May 04, 2012)

Hi Gurjot, we are really very very sorry for all the trouble you had to go through. We can understand that this must be very disappointing and no words of ours can express our apologies and soothe you. We request you to please help us fix this for you asap.Can you please share your order number on reachout@snapdeal.com , we will escalate this issue to our products team, check what has happened and resolve it for you. Sorry once again. Please accept our apologies.Update on your Issue: Issue Resolved Hi Gurjot, once again we want to take the opportunity to apologize for all the trouble you had to go through. You must have received your refund and SD cash. Hope we were able to offer appropriate resolution. For any further queries, do let us know. We would love to help you.