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Snapdeal

ram sharma@ramsharma98

Mar 07, 2012 02:11 PM, 4062 Views

Fully CRAP service by Snapdeal.com

As Holi Festival is coming, Snapdeal listed some exclusive Holi Hampers On their Site.

I ordered one "Holi Splash Hamper-HB" from their Website on 3rd March.

Order ID: 398273400

Now as Holi is tomorrow, I inquired them about the shipping status of My order.

Today I got a reply that

"Thanks for your patience. This is to inform you that as the vendor went out of stock for the said product so it could not be delivered to you. Your order number 398273400 has been cancelled from our end. Sincere apologies for the inconvenience caused."

And if I can remember, I checked their website yesterday night, and it was showing "IN STOCK".

And also, I placed my Order on 3rd March, it means 4 days ago.

Now Don’t You think Can we trust such an UN-ethical, and UN-professional website for orders meant for Precious Festivals Like HOLI.

It seems, this website is run by some bunch of Kids, So I would advise all of you to stay away from such shitty websites.

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Brand Response

snapdeal

Mar 07, 2012 02:28 PM

Dear Mr. Ram, first of all we sincerely apologize for whatever happened. It is our fault and we are working on rectifying the errors in our system. We had exhausted our stocks and believe us sir, we really tried our level best to retrieve the product. But when we were not able to do so, we had no choice but to cancel your order. We are really very very sorry for that. Please accept our apologies. We will make sure that we serve you in a much better way next time.Let us know if we can help you in any other way.