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Snapdeal

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Snapdeal
Manan Sharma@prabuddh911
Jun 25, 2011 10:14 PM, 3929 Views
(Updated Jun 29, 2011)
You can get the discounts even without Snapdeal--2

Please refer to my earlier post with the same subject. Wanted to keep the readers posted on the follow up done by Snapdeal.com. As expected, they have not been able to get back to me inspite of having provided them my number along with my available timings. One of them contacted me but outside my available timings... and I have not heard from them since then.


This proves how much they value their customers. I am not very hopeful of getting a refund since they seem to be pretty careless about this. Also, for those of you who have had a good experience so far, I wish you all the best and hope things do not go wrong.. mine was a small loss...be careful on transactions of large value since you could very well be on the receiving end of this kind of a deal.


I have a request to mouthshut: please stop writing the disclaimer that Snapdeal is working with mouthshut to ensure a better experience for the customers. You are spoiling your name in this partnership which is clearly not going anywhere .. at least for me.

(2)
Hi Manan,Can you please share with us you contact details like email id and contact number so that we can get in touch with you and find out exatcly what happened?We have an understanding with the merchants who in order to be able to reach out to customers like you offer great disounts and give customers a reason to walk into their stores. Some merchants stick to the fine prints while in some cases the merchant may like to be lax in the fine prints and allow customers extra discount. This is entirely upto him.Having said that we would like you to give us these details, you can mail us at reachout@snapdeal.com with the info and we will take appropriate actions from there on.Let us apologise for the inconvenience that has been caused by not being able to reach our customer service department we have taken this under note and will do everything possible to improve the service.Thanks
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