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Snapdeal

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Summary

Snapdeal
Prateek Singhal@prateeksinghal1201
Oct 22, 2015 12:52 AM, 7031 Views
(Updated Oct 22, 2015)
CREDIT CARD FRAUD BY SNAPDEAL

FRAUD of Rs. 11000


Snapdeal has charged Rs. 11000 on my card for no reason on the 16th Oct 2015.


Its been a week, I have called them 10 times, explained my query 10 times, submitted my queries 10 times, but they are not responding.


Every time the customer care would assure me of a call back in 2 hours, but nothing after that.


Snapdeal does not believe in entertaining queries via email.


DO NOT MAKE PAYMENTS BY CREDIT CARD ON SNAPDEAL.


CREDIT CARD FRAUDS ARE HAPPENING


THEY CAN PUT CHARGE ON YOUR CARDS OUT OF THE BLUE.


Now I have to cancel my card first to file a dispute with my Bank.


I do not know how long this will take? Or will my money be recovered or not?


This goes to show that credit card payments are not safe.

(5)
Hi Prateek, We sincerely regret the experience you have been through and very sorry for the delay in response. This should not have happened. Do let us know if you are still facing any concern with us. You can drop us an email at writetous@snapdeal.com. We will help you out. Thanks! Mukti.
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