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Snapdeal

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Snapdeal
Chandan Mane@chandan210288
Dec 12, 2013 02:45 PM, 3194 Views
Samsung battery.

I had purchased a Samsung battery for galaxy S2. As my battery used to drain in 7-8 hours.


but the new battery battery came in a loose pack. And it was not in a original pack of Samsung. When I started using the battery it started draining in less than 5 hours and that too with out using.


After following up for 10 days the final mail that came to me following-


(Thank you for contacting Snapdeal.com. This is to bring into your notice that your issue has been forwarded to the team responsible and we will surely update you with the resolution within next 48 hours.


In case you do not get any response within the stipulated time, kindly get back to us so that we can check the matter at our end. Please accept our sincere apologies for the inconvenience you have experienced. Please note the below mentioned complaint number for your future reference.)


How can they sell a duplicate battery. The service center of Samsung are saying that that battery does not have any warranty. Its not original.


I never expected such product from brand like Snapdeal. The same loose battery is available on Ebay for just Rs200. and I bought it for 540.

(0)
Dear Chandan,We sincerely apologize for the inconvenience caused. Kindly share with us your order id we will check this case and resolve the same on priority. Thanks, Snapdeal Team.
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