I am shearing my personal experience. I purchased Lemax from snapdeal, defective product delivered, raised replacement request after 10 days, snapdeal enginer came and varified and given written report for replacement. After 15 days now my request gont cancelled because of silly reason like there was no use manual in the box when it picked up, when I cheacked in LeEco support, they in turn but flipkart or LeMall. So guys be careful about snapdeal, they normally dont give any such information and cheat the coustmer like this. Guys never buy anything from snapdeal, they cheat the coustmers.