I had ordered a VCD for movie and the delivery time was after 10 days which is first irritating thing.
Secondly the product was not delivered in 10 days, I had to mail them and the reply was please call courier service for more details.
On calling the customer care the person was too rude to speak and did not help.
Please never buy from Snapdeal but go to other alternate sites like Ebay and Flipkart for any other but not Snapdeal.