I bought a laptop Dell vostro 3546 which is under trust policy return policy of snapdeal. Which mentions we can return the product with in 7 days if we are not satisfied with Product Quality, size and delivery. When I opened the piece I was really shocked, its not worth of 25K and selling for 46K.
They publicize in there site saying they will take old laptops for exchanges and this is another publicity stunt by snapdeal to cheat its customers. you call customer care or you do it online no response and it diverts to laptop buying page.
I have raised and request to return of the laptop the next day. Now I will get a response saying they cannot accept it based on there policy.What kind of an idiotic customer service they are doing. Why to hide the policy in somewhere, put them beside the product with conditions applied. No trust with Snapdeal.Really frustrated by buying a laptop for 46K.
I request everyone to inquire there return policy before you buy any product with them