I experienced and still experiencing worst being the customer of SPAMDEAL(snapdeal).
I have purchased cutlery product nicer dicer from this as usual it came 20 days late beyond the expected delivery .I called nearly 20 to 30 times to the courier people for getting the package .
Once I opened to my shock its a damaged product then I started calling and mailing the customer care . The holy customer care gives unnecessary information still not started to take back product .
This SPAMDEAL(snapdeal) keeps free returns hassle free and etc things on their site