Sad no option to select o star.Price change every 5min.no toll free support number.express delivery is another joke.placed ord for 4 prod’s
order ID: 3036405081| Order Placed on: 2014-10-06 16:55:20 - not delivered
order ID: 3089104053| Order Placed on: 2014-10-09 09:13:06 @ still waiting for refund
order ID: 3141685164| Order Placed on: 2014-10-11 22:41:46 -not delivered
order ID: 3246263380| Order Placed on: 2014-10-18 13:46:18 - not delivered
placed on 6th, now its 4th week& AM still waiting 4 the product.estimated delivery date promised while purchasing pased more than 2wks for some of the products.there customer care another big joke.Any time in a day if you call there call center, you will be in Q for at least 20-30 mins to reach a rep. called their number on 12 AM and 2AM, guess what.
I was in Q for more than 10 min even during odd hrs.call them& they have no clue were the package is.everyone will give a standard script reply " apologies for the inconvenience you have experience, am raising a complaint.we will get back in 48 hr".still no One called.I think for snapdeal 48 hrs means 480hrs.
Ask them about call back time, again std script"they can call any time in48 hrs" and they will give contact number for some unknown courier company.if you call that number, be ready for being in Q for at least an HR.now on every other day AM getting SMS "your order is been shipped no will there in 3 days" then where is fing order.as per SD customers are fug morons.after calling 6 time, avg 40min, spending 200 rs on phone.done with SNAP(F*G)DEAL.
CAN ANYONE HELP ME, HOW I CAN FILE A CASE IN CONSUMER COURT.