Your review is Submitted Successfully. ×

Snapdeal

0 Followers
1.9

Summary

Snapdeal
Ritu Gupta@me.ritugupta
Jul 02, 2014 02:19 PM, 8521 Views
Quality of product and customer service is poor

I ordered 3 sprout maker from snap deal, out of 3, 2 were defective.This was delivered to some other address and people staying there doesn’t know how to upload pic of the defective product.


I called up snapdeal and logged a complaint.They didn’t bother to reply and asked me to upload pic of the product I told them this is not possible since I don’t stay at the delivered address and people who stay there, dont know how to upload pic. But Snap deal doesn’t bother about their name and goodwill and didn’t replaced the product.


ebay and other vendords are far better than snapdeal. I ordered some product from ebay, n that was defective, they replaced that in 2 days without any further question. I also ordered laptop battery, which wasnt compatible with my laptop, again replaced with in 2 days.


I am warning everyone, not to shop from them, because if there is any issue in your product they are least bothered.

(0)
Hi Ritu, We are sorry that we gave you a reason to be upset with us. This should not have happened. We request you to please help us with your order id. We will sort this out on high priority. Thanks! Team Snapdeal.
Please fill in a comment to justify your rating for this review.
Post
Question & Answer