Go through my email below which I emailed and after that there was no response from them at all, and shamelessly they win and grow because innocent customer dosent know their true colours so be aware
Dear Rohit/Kunal,
Greetings for the Day!
Now that today as a Sunday you may be busy with your family I am extremely sorry and disheartened to mail you on this Day of the week
With Great pain I am writing to you, as I had placed order for my home which is under renovation
I had called for a chimney for my house delayed now for 2 weeks because you have cancelled the order
Order No 1 6197060543 Status Cancelled
Order No 2 6291388398 Status cancelled
Both the orders were canceled at your discretion and no strong reason and evidence
At first I pity your fraudulent and cheap company, that you show case a large online stuff, where half of the items are not available, Secondly getting some one like Amir Khan as your brand ambassador to convince people that you are an authentic company.
This kind of company can only give an image of a fly by night company or a company who wants to have a strong image over the online industry and image but they are absolutely a empty company without ethics and any self respect and lost in identity and crises which is not shown otherwise.
The image that you show and the reality which is there is a very good example of identity crises to Snapdeal
I will try to contact Amir and also brief the sad story which I experienced
Now that I have delayed the work by 2 weeks I have now no option but to go and buy the chimney from a local retail, let me bring in to your notice, that the experience was bad, pathetic, and your company didn’t take any initiative to damage control the situation
I have suffered losses worth 2 lac on the delay of my house renovation and all thanks to your inability and impotency of doing business
I need to speak to you immediately and express how disheartened I am
if I don not get your calls I will ensure that I will update this saga to all websites of review about my experience and ensure that people dont buy from your website
I will also understand that you are a fraud and a cheater that only promises by means of advertisements and making money out of our emotions and confidence that we have on your advertisements
please compensate the same
Warm Wishes