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Snapdeal

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Snapdeal
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Nimisha Singh@Nimisha112
Dec 09, 2011 01:07 PM, 3813 Views
First experience will be last experience

I am an avid online shopper, & have used lot of online portals for gadgets, equipments, cosmetics . This time I thought of trying Snapdeal & ordered a Casio watch from them on 07.12.11==(ORDER NO. 246644443), == but I am very surprised ( not happily surprised of course) that even after 48 hours I have not received any despatch details from Snapdeal team, even after filling up the query form in their website.


I don’t know whether I would get my product or not, as I have already lost faith on them due to their unprofessionalism and regret why didn’t I bought my thing from letsbuy.com, or myntra.com, as they are far more professional than this portal.

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snapdeal
Hi Nimisha, thank you for sharing your experience with us and giving us an opportunity to help you. We understand your concern but Nimisha, there is a standard procedure that we follow in processing the product request before we dispatch it from our end. Once we dispatch the product, you will receive the required details through mail. Also we have committed to deliver the product within 7-10 working days and we'll make sure it is delivered as promised.Update: Issue Resolved.Hi Nimisha, as promised we were able to deliver your product within 5 days only. You must have received your product on 12th Dec.2011. We consider this issue resolved from our end. For any further queries, do let us know. We would love to help you.
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