Your review is Submitted Successfully. ×

Snapdeal

0 Followers
1.8

Summary

Snapdeal
Jun 03, 2013 05:57 PM, 2583 Views
(Updated Jun 03, 2013)
Defective and dented products: Samsung Microwave

I purchased a microwave from Samsung through this website. It was opened by the Samsung service engineer from the box. Deep dents were found both above and below the microwave.(Pictures attached). Starter kit and recipe book, supplied free with the product by Samsung, was not delivered.


We became aware of these problems after the Samsung service engineer came about 10 days after being informed for installation and demo. Snapdeal was informed, but they refused to take any corrective measures - hiding behind one of their clauses, saying that complaint has to be lodged within 7 days. Having compared their services to that of amazon.com and Ebay, I feel this website is nothing short of a scam.


Long story short: Feel cheated on being supplied defective product. Would advise others to stay away from this site, or suffer like me.

(1)
Hi Mssaha,We are very sorry for the inconvenience caused to you. Can you please share with us the Order details with us and we will immediately escalate your issue.
Please fill in a comment to justify your rating for this review.
Post
Question & Answer