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Snapdeal

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Snapdeal
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Ganesh Kumar N@snganeshkumar
Sep 03, 2012 06:06 PM, 3578 Views
Sending damaged, used and duplicate product

1.External hard disk for Rs. 4149, I found there was a physical damage in it later I raised a complaint then they said like they will provide Rs.200 so that I can purchase anything in snapdeal for that Rs.200.

  1. I bought one inner wear, they sent the product without sealed cover, I was kept in the very old worst packing and its look like a duplicate brand and also looks like use one. I contacted them they said like they won’t change the product as its inner wear.

Really worst dealers they have and cheating the people by providing timely free delivery.

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snapdeal Deactivated
Hi Ganesh, First of all we would like to really apologize to you for going through a bad ordeal. These are exactly the kind of situations that we have been trying to avoid all together. At Snapdeal, we make it a point to get great offers with great vendors/retailers who share our vision to provide great customer service too. But we see we still have a long way to go from these reviews. So we request you to please share your order details with us at reachout@snapdeal.com. This will help us to get a complete picture of the situation and take appropriate solutions here. Being market leaders helps to put in place certain measures that will make sure our customers are not at loss anyhow. Replacement warranty's/ refunds are some of the ways in which we can give back to customers for such bad ordeals they may have gone through.So please get back to us. We are here for our customers.
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