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Snapdeal

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Snapdeal
NITIN baling@gbeenu88153
Aug 10, 2015 10:17 PM, 8174 Views
(Updated Aug 10, 2015)
Hero Bike purchase on Snapdeal

I want to share my hero bike buying experience on snapdeal. I was placed a Order ID: 7635368834 on Snapdeal on 3 august 2015 against hero I smart bike & do the payment of Rs. 3000 thuru Netbanking. As that time delivery time is showing 6 to 9 August 2015.


But after several call & complaint on customer support my order is still under processing. Snapdeal support exeutive want 48 hours time but after spent 52 hours I got a mail that he need more 48 hours for searching the issue. They are not to do anything in forwarding my order to Hero dealer.


I think they don’t have any dealer for providing the bike.After waste of my 8 days Snapdeal executive told me that pls provide us more 5 days time or cancel your order. So beware on purchase bike from snapdeal. I orderd this bike in New Delhi not from any rural area of India.

(1)
Dear gbeenu88153,We sincerely apologize for the inconvenience caused to you.Would like to inform you that, I've escalated your details to the concerned team and we'll get this sorted on urgent basis.Thanks & Regards,AviTeam Snapdeal
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