Snap deal people are really theives. They r just eating people’s money. when I ordered them, my amount was decucted, first they sent me mail for order cancelled saying no shipping at shipping address. after waitinf for my item I bought the same from market and demaded a refund. now they are not ready to refund my money. Snap deal should be really blocked. never buy any thing from snap deal. tehy are looting the public
hi please find below the details
1. 2012-04-12 21:24:52 placed order for Samsung C3222 Pure White, my amount got deducted with confirmation email n sms(507585047)
2012-04-12 21:24:53 got mail/sms that your purchase at Snapdeal.com wasn’t completed(507595053)
since I got cancellation mail, I requested my refund from snapdeal- effort- exchanged 18 mails with snapdeal support help@snapdeal.com. but the company forced was trying to force the product on me.
interacted more than 10 times with snapdeal customtakeouter care: 011 45371100 /+91 92126 92126 requested refund since after getting cancellation mail I bought the product somehwere else
even after all this issue customtakeouter care forced shippment of product and asked me to reject courier and they promised refund on reciept of courier.
product is forcefully shipped on 21st april wide order number 507585047 even after all this communication which I didnt accept delivery on 24th april
its 8th may still no refund, no mails. only customtakeouter care calls. all unknown people. no customtakeouter interaction history or complaint number or ticket numbers are maintained to track interaction
today after sincere follow-up by MouthShut_Official, after logging in my snapdeal account, its shocking to see that snapdeal has deleted the above orders history from my account. may be the company thinks, out of sight out of mind. deleted customtakeouter order history in case rather then resolving issues is the worst thing expected of any company.
so far till 14th may there is no sign of them returning my money.