Your review is Submitted Successfully. ×

Snapdeal

0 Followers
1.8

Summary

Snapdeal
mprab @mprab
Oct 26, 2014 11:37 PM, 8707 Views
SLOW delhivery on snapdeal

I recently purchased a harddisk on Snapdeal as the price seemed to be the lowest here.The below are the delivery details. I find that the delivery was VERY slow compared to other websites.




  • Lowest price. correct product got delivered.




  • 10 calander days for delivery of a small package is not very acceptable these days.






Snapdeal needs to improve the shipping time and the back end logistics.




  • One more thing I notice is that snapdeal website loads slow as well(compared to its "competitors") I use firefox and found that the browser hangs a few times and I got a message which said something to the effect of "do I want to stop a script"




  • Website’s review policy says "DO NOT include service or seller feedback". where are we supposed to write about our experiences on service or seller? Is product the only part of the experience? probably they know about their poor service.






13-Oct: Ordered(estimated shipping on 14-Oct, estimated delivery on 20-Oct)


13-Oct: Order packed( great news!. I expected it to reach in 2 more days)


15-Oct: Order is is warehouse awaiting courier pickup.


16-Oct: Shipment recieved in Delhi


18-Oct: Shipment recieved in Delhi(sitting in Delhi for 2 days?)


20-Oct: Shipment recieved in Mumbai


21-Oct: Shipment recieved in Bangalore(not very bad)


21-Oct: Dispatched for delivery.


22-Oct: Delivered.

(0)
Hi Mprab, I sincerely apologize for the delay in delivery and delay in response. Your feedback is valuable for us. I will forward this feedback to the team. Please give us a chance to serve you better in future. Thanks! Mukti.
Please fill in a comment to justify your rating for this review.
Post
Question & Answer