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Snapdeal

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Snapdeal
Swetha Naidu@swethanaidu_sweet
Aug 29, 2013 10:03 PM, 2892 Views
Snapdeal Samsung s3 worst customer response

I ordered new Samsung s3 through snapdeal as the price was very less compared to all the sites.I tried to insert new micro sim and what I find out after that is that phone gives a message "no sim" "Insert sim card".


I called snapdeal.com and informed them the same what they tell is go to the nearest Samsung center and when I went to the Samsung service center with my new mobile they tell that the sim card holder damage.


How can a new phone have its sim card holder damage? I informed the same to the snapdeal.com people what they tell is they have raised the ticket and concerned department will come back after 24 hrs...What a careless response?


If they want  my cell to take to the service center on the very first day its equal of taking the old cell and repairing it. What a worst site to buy electronic gadgets from! I repent buying my new phone from snapdeal and will never ever buy anything from snapdeal. If I had any less rating than 1 would have given the same to them. The packing also is very bad. Everything is bad.

(0)
Dear Customer, We are sorry for the inconvenience caused to you and we understand that you are facing a problem but we would request you to visit the service center for the same. Please let us know in case you need any more help.
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